Privacy Policy

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Effective Date: June 24, 2024

Skillasy (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding the personal information you provide when accessing our website, courses, digital products, learning tools, and related services (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the rights you have regarding your personal data. By using the Platform, you agree to the terms outlined in this Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect information in several ways—when you register, enroll in courses, contact support, make purchases, or interact with the Platform.

1.1 Personal Information

Information that identifies you directly, including:

  • Full name

  • Email address

  • Job title and company (if provided)

  • Phone number (if provided)

  • Billing and mailing address

1.2 Account Information

Data created during account setup or login:

  • Username and password

  • Login history

  • Profile details

  • Communication preferences

1.3 Course & Learning Data

Information related to your participation:

  • Enrollment records

  • Course progress

  • Quiz scores and assessments

  • Certificates earned

  • Activity logs within the course

1.4 Payment Information

We do not store or process payment card numbers directly. All payment details are captured and processed securely by trusted third-party payment processors (e.g., Stripe, PayPal).

We may receive confirmation data such as:

  • Payment status

  • Transaction ID

  • Subscription type and renewal dates

1.5 Device & Technical Data

Automatically collected information includes:

  • IP address

  • Browser type

  • Device type and operating system

  • Geographic location (approximate)

  • Access times and usage logs

  • Interactions with pages and features

1.6 Cookies & Tracking Data

We use cookies, pixels, and analytics tools to:

  • Maintain login sessions

  • Track course progress

  • Measure site performance

  • Personalize user experience

You can control or block cookies through browser settings.

2. How We Use Your Information

We process your data only for legitimate business, educational, or legal purposes.

We use your information to:

  • Create and manage your account

  • Provide access to purchased courses

  • Track learning progress and deliver course features

  • Process payments and subscriptions

  • Send service notifications and essential updates

  • Provide customer support

  • Improve Platform usability, content, and performance

  • Prevent fraud, abuse, or security threats

  • Comply with legal and regulatory requirements

If you are enrolled through an employer or organization, we may share progress reports with authorized representatives if required by your enrollment agreement.

We do not use personal data to make automated decisions that have legal or significant effects without human involvement.

3. How We Share Your Information

We never sell your personal data.

We may share information only with:

3.1 Service Providers

Trusted partners who help us operate the Platform, including:

  • Website hosting and cloud storage

  • Email communication providers

  • Analytics platforms

  • Payment processors

  • Customer support systems

These providers are contractually required to protect your data and may only use it for their assigned function.

3.2 Instructors and Course Providers

If required for training, mentorship, or grading.

3.3 Corporate or Institutional Access

If your employer or organization pays for your access, limited learning data may be shared with authorized administrators.

3.4 Legal Requirements

We may disclose information:

  • To comply with laws, court orders, or legal requests

  • To enforce our Terms of Use

  • To prevent fraud or security breaches

  • To protect our rights and the safety of users

4. Data Security

We take appropriate technical and organizational measures to protect your data, including:

  • SSL encryption across the Platform

  • Secure cloud storage

  • Two-factor authentication (where available)

  • Regular system monitoring and audits

  • Restricted employee access

While we strive for maximum protection, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain personal information only as long as necessary to:

  • Deliver services

  • Fulfill legal or accounting obligations

  • Resolve disputes

If you delete your account, some data may remain in backups or archives where required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update inaccurate information

  • Delete your account or request erasure (where legally permissible)

  • Withdraw consent for marketing communications

  • Request a copy of your data

We may require verification before processing requests.

To exercise your rights, contact: support@skillasy.co.uk

7. Marketing & Communication

We may send:

  • Service-related notifications (non-optional)

  • Product updates, promotions, or newsletters (optional)

You may unsubscribe from marketing emails at any time. Unsubscribing does not affect service notifications.

8. Cookies & Tracking Technologies

We use cookies to:

  • Recognize returning users

  • Keep you logged in

  • Measure traffic and usage patterns

  • Support learning features

You may disable cookies, but some features may not function properly.

9. Third-Party Links

The Platform may contain links to external websites or tools.

We are not responsible for:

  • Their content

  • Their data practices

  • Their security standards

We encourage you to review their privacy policies before sharing information.

10. Children’s Privacy

Skillasy is not intended for individuals under 16 years of age.

We do not knowingly collect information from minors. If we become aware that a child’s data has been collected, we will delete it promptly.

11. International Users

Your information may be transferred and stored in data centers outside your country. By using the Platform, you consent to such transfers in compliance with applicable laws.

12. Changes to This Privacy Policy

We may update this Policy from time to time to reflect changes in technology, regulations, or business practices.

The latest version will always be posted on this page with the updated Effective Date.

Continued use of the Platform after changes signifies acceptance of the updated Policy.

13. Contact Information

If you have questions, requests, or concerns regarding this Privacy Policy, contact:

📧 support@skillasy.co.uk

We will make reasonable efforts to respond within a timely manner.

14. Acceptance of This Policy

By using Skillasy, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please discontinue use and contact us regarding account closure.